Scarlett.Help
Help / Your workspace / Draft and send quotes

Who this is for

You price up bigger jobs and want to keep track of what's out with customers. The Quotes area lists your quotes by status and shows the draft screen where a quote is built.

Time: 5 minutes. You'll need: to be signed in.

Where this is up to.

The quotes list is live. The draft screen below is a v1 layout — saving and sending a quote aren't wired up yet, so treat it as a preview of what's coming rather than a working send. This guide will gain the send steps when they land.

Steps

The Quotes list with status tabs and rows showing quote number, customer, reference, status, sent and expiry dates, and total.
Your quotes, by status.

1. Track quotes by status

On Quotes, the tabs split quotes by status:

StatusMeaning
DraftNot sent yet
AwaitingWith the customer to accept
AcceptedThey said yes
DeclinedThey said no
CancelledWithdrawn

Filter by expiry or value, and chase anything expiring soon.

2. See how a quote is built

Open a quote to see the draft screen: customer and site details, a VAT setting, a description, and a line-items table with quantities, unit prices, net, VAT and totals.

The draft-quote screen with customer and site fields, a VAT selector, a description and a line-items table with quantities, unit prices, net, VAT and totals.
How a quote looks — Scarlett can pre-fill it from the call.

3. Understand the VAT setting

Quotes are your invoicing to your customer, so VAT is handled here (unlike Scarlett's own subscription). Each quote can be Exclusive, Inclusive or No VAT — pick what matches how you price.

Verify it worked

Your quotes show under the right status tab, with the correct totals and VAT treatment.

Troubleshooting

Save draft / Send don't seem to do anything. They're not wired up in this version — the draft screen is a preview for now. Use it to see the layout; sending will come in a later release.

What's next

Still stuck? Email hello@getscarlett.ai with your business name and, if it’s about a call, roughly when it came in.
Can’t find it? Email hello@getscarlett.ai