Scarlett.Help
Help / Start here / Find your way around Scarlett

Who this is for

You've signed in and want to know where everything is. The app splits into two groups: Workspace (the day-to-day — calls, jobs, customers) and Configure (the setup — teaching Scarlett and your settings).

Time: 3 minutes.

Before you start

The layout

Your dashboard

Signing in lands you on the Dashboard — today at a glance. A banner shows whether Scarlett is taking your calls; stat tiles show jobs booked, quotes out, and the rough value of work she's won; below are today's jobs and your most recent calls.

The dashboard with a greeting, a forwarding banner, four stat tiles, today's jobs and a recent-calls panel.
The Dashboard is your home screen.

The two menu groups

On the left, Workspace is what you use every day and Configure is where you set Scarlett up.

The left navigation with a Workspace group (Dashboard, Inbox, Jobs, Scheduler, Quotes, Customers, Calls) and a Configure group (Train Scarlett, Website, Integrations, Settings).
Workspace for the work; Configure for the setup.
WorkspaceWhat it's for
DashboardToday at a glance
InboxEvery conversation — calls, texts, emails — per customer
JobsEvery job, from open to completed
SchedulerYour diary, synced with Google or Outlook
QuotesDraft, send and track quotes
CustomersEveryone Scarlett has spoken to
CallsThe full call log, with transcripts
ConfigureWhat it's for
Train ScarlettTeach her your services, documents and rules
WebsiteYour Premium Bundle website, if you have one
IntegrationsConnect your calendar and accounting
SettingsYour number, billing, team, notifications and security

Scheduler, Diary, Calendar — all the same page. The desktop menu calls it Scheduler; on a phone the tab reads Diary. Both open your calendar.

On a phone

Everything works at phone width. The menu collapses to a bottom tab bar — Home, Inbox, Calls, Diary, More — with More opening Settings and the rest of the Configure items.

The mobile bottom tab bar with Home, Inbox, Calls, Diary and More.
The bottom tabs on a phone.

Verify it worked

You can reach any area in one tap from the sidebar (or the bottom tabs on a phone), and the Dashboard shows your own business name and activity.

Troubleshooting

I signed in but see "Almost there" instead of the app. Your login exists but isn't attached to a business account yet — this happens to a teammate whose owner hasn't finished adding them. Ask whoever invited you to add you to the team, then sign in again.

What's next

Still stuck? Email hello@getscarlett.ai with your business name and, if it’s about a call, roughly when it came in.
Can’t find it? Email hello@getscarlett.ai