Who this is for
You want to see what you pay and when, add or change a card, or cancel. There's one plan — Premium User, £149 a month — including three logins and unlimited call forwarding, with a 14-day free trial.
Time: 5 minutes. You'll need: to be the owner.
Steps
1. Check your status
The strip at the top shows where you are — Free trial (with days left), Active, Payment overdue, or Paused. Prices are exclusive of VAT.
2. Add or replace your card
Under Payment method, press Add card (or Replace card) and enter the details. During the trial nothing is charged — a card added now is first billed on day 15. Without a card, Scarlett pauses at the end of the trial rather than charging you by surprise.
3. Cancel or resume
Press Cancel subscription to stop — Scarlett keeps answering until the end of the period you've paid for, and you can Keep my subscription any time before it takes effect.
4. Find invoices
Invoices list on the same page. For a tax ID on your invoices or a receipt we don't show, use Manage in Stripe portal.
Verify it worked
The status strip shows your current state, your card appears under Payment method, and any invoices are listed below.
Troubleshooting
Only the owner can change billing. Managers and engineers see billing but can't change it. Ask the owner.
No invoices yet. Your first invoice arrives when the free trial ends — nothing is billed before then.
What's next
- Add and manage your team — the three logins your plan includes.
- Manage your business details — your VAT number and address.